We know you're excited to receive your order, and we're just as excited to get it to you!
Use your tracking number to monitor your shipment and stay updated on its delivery status.
How to Track Your Order
Tracking your order is quick and easy:
- Locate the shipping confirmation email sent after your order was dispatched.
- Copy your tracking number.
- Enter your tracking number into the tracking tool provided below.
- View the latest updates on your shipment.
Please allow up to 24 hours after dispatch for tracking information to become available.
Haven't Received Your Tracking Number?
If your order has been processed but you haven't received a tracking email, please:
- Check your Spam or Junk folder.
- Ensure the email address used during checkout is correct.
- Contact our customer support team if you still can't locate it.
Need Assistance?
If you're having trouble tracking your order or have questions about your delivery, we're here to help.
When contacting us, please include:
- Your Order Number
- Full Name
- Email Address
- Tracking Number (if available)
This helps us assist you as quickly as possible.
Delivery Updates
Your tracking information may display statuses such as:
- Order Confirmed – We've received your order.
- Processing – Your order is being prepared for shipment.
- Shipped – Your package is on its way.
- Out for Delivery – Your courier is delivering your package today.
- Delivered – Your order has arrived at its destination.
Customer Support
If you need any assistance, our support team is happy to help.
Email: support@luxueur.store (Update this if you use a different support email.)
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Thank You for Shopping with Pure Luxe Beauty
We appreciate your trust in us and are committed to delivering your order as quickly and safely as possible. Thank you for choosing Pure Luxe Beauty for your beauty essentials.